Key Account Manager

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German Company 🇩🇪 • FMCG 🍫 • European Leader 🇪🇺

Storck is an international manufacturer of high-quality confectionery brands. With its 7,500 employees, this German company is one of the most successful key players in the confectionery sector worldwide. For over 110 years, it has had one major goal: to let people enjoy sweet moments together. Today, well-known brands like merci, Werther’s Original, Toffifee, and Knoppers are sold in more than 100 countries.

Storck Belux has been active in Belgium & Luxembourg since 1979, working closely with all major retailers to promote their brands and sell their products. The 11 employees at Storck Belux form an enthusiastic, driven, autonomous, and ambitious team with a no-nonsense approach and room for initiative.

Storck Belux’s office is located in Berchem. Since 2012, Storck Belux has been led by the General Manager, Tom Verstappen.

For more information about Storck, visit the website: https://www.storck.be/nl/

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Where you'll take us

Sales Strategies 🤝 • Team Player 👥 • Analyze market figures 📈

As a Key Account Manager, you will actively manage a strategic retail customer and several wholesalers in Belgium & Luxembourg. Based on the company’s vision and strategy, you are responsible for stimulating long-term profitable revenue growth.

You maintain strong relationships with the buyers/category managers at your accounts at various levels (including senior management). You analyze market figures in detail and propose innovative ideas and strategic initiatives based on this. You develop and negotiate annual plans with wholesalers and monitor customer figures and trends. You also collaborate closely with internal stakeholders like the finance and marketing teams.

You are responsible for both the strategic and operational success with your customers. You also maintain good relationships with other departments at your customer that can influence sales (marketing, logistics, etc.). Additionally, you ensure operational and logistical follow-up as well as administrative handling.

What will you do?

Regularly visit customers 💼 • Develop annual plans 📈 • Brand distribution  📣

  • Maintain smooth-running customer relationships and liaise with key figures such as buyers, marketers, and logistics managers.
  • Develop annual plans for profitable growth based on product range analyses, market trends, and competitor research.
  • Thoroughly prepare customer visits to discuss annual plans, including presentations of product ranges and promotional plans.
  • Regularly visit customers.
  • Optimize distribution, visibility, and promotion of the brand range with customers.
  • Manage daily issues, administration, and aim to meet agreed sales and margin goals in Belgium.
  • Collaborate closely with marketing for promotions and campaigns.

What we expect from you

Bachelor’s degree 🎓 • Knowledge of the retail market 🛒 • trilingual 💬

  • Bachelor’s degree or equivalent through experience.
  • Relevant commercial experience managing retail customers, preferably within FMCG.
  • Knowledge of and interest in the principles of trade/category management.
  • Solid knowledge of the Belgian retail market; experience in the food sector is a plus.
  • Experience with Nielsen and GFK is an advantage.
  • Fluent in Dutch and French with a good knowledge of English. German is a plus but not mandatory.
  • Knowledge of EU and local food legislation is a plus.
  • Familiarity with software tools (MS Office: Teams, Word, Excel, PowerPoint, and Outlook).

To be successful, you are:

  • Sharp-eyed and creative, translating data into actionable strategies.
  • A relationship expert: empathetic and diplomatic, always finding the balance between customer and company.
  • Strong in communication, a natural presenter, and negotiator.
  • An autonomous organizer who carries out tasks with precision and focus.
  • Proactive and driven; always seeking opportunities and growth.
  • A flexible team player who seamlessly integrates into various teams.
  • Integrity and loyalty personified, embodying professional ethics.

What Storck has to offer

Competitive Salary 💰 • Independency 🗽 • Company Car 🚗

Are you THE sweet-toothed candidate Storck is looking for? Then you’ll join a stable and successful company where there’s room for initiative and independent work. You’ll become a member of a professional team with a collegial, no-nonsense, and enjoyable atmosphere where you’ll get the chance to work with top brands. In addition to a competitive salary, Storck offers you a company car and excellent fringe benefits, along with opportunities for personal and professional growth.

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